The Competencies Handbook-------jaico
Far from being the latest management fad, competency frameworks focus on how people do their jobs and will always lie at the heart of people management activities.
For many of us, devising competency criteria used to be an area best
left to experts. But now, the authors have succeeded in demystifying the
whole competency debate, giving a thoroughly straightforward and
practical guide which will be welcomed by everyone who needs to know
more about the crucial role competencies play in management today.
The authors begin by guiding the reader through all the stages of
developing a core competency framework. They outline the principles and
quality standards necessary to ensure the framework is effective across
the whole business, easy to use, well defined, relevant and fair.